Questions & Answers
87Questions
Q:Is this product waterproof
by|Jul 20, 2022
2 Answers
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A: The product is natural wood with no finish. If you apply a finish it may have some water repelling qualities but I would not say water proof like some of the synthetic material currently on the market listed as waterproof
by|Jul 21, 2022
A: No. All true hardwood floors are susceptible to moisture damage. Any spills, leaks, pet “accidents” and casual water should be wiped dry as they occurs to reduce the likelihood of damage.
by|Jul 20, 2022
Q:The "natural" stain color seems to be out of stock, could you tell me if the "tan" color would be lighter or darker than the natural? and are these two colors fairly similar in terms of look? I have the natural color elsewhere in the house. Thanks!
by|Jul 3, 2022
1 Answer
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A: Natural does not contain any stain, it is just a clear top finish, thus it is the lightest representation of any hardwood. Customer Care
by|Jul 9, 2022
1 found this answer helpful
Q:Is Heritage Red Oak Flooring PF 9356 in stock in Dartmouth Ma
by|Feb 23, 2022
0 Answer
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Q:Heritage Mill Red Oak Natural will will go over a concrete slab on the first floor of my home. What brand do you recommend for the underlayment with a vapor barrier. Construction on this house starts this month. How long for the concrete to cure?
by|Jan 31, 2022
3 Answers
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A: Any good underlayment for laminate floor will work provided it has a vapor barrier built in. Make sure your concrete is thoroughly cured, and you may want to seal it on top also. Regards,JWM
by|Jan 31, 2022
A: Home Depot has several brands and options at varying price points depending on sound ratings, insulating factors, etc but any underlay pad designed for floating hardwood/laminate installation would be suitable. Over concrete, we would also recommend installation of 6mil polyethylene sheeting as a vapor barrier. New slabs must be at least 30 days old before moisture testing is conducted.
by|Feb 1, 2022
A: (70-105) ROBERTS® AirGuard® Premium Underlayment is a comprehensive protection system for use under floating engineered wood flooring. Compatible with most radiant heat systems, AirGuard features innovative Air Flow Technology and is the only underlayment to include MICROBAN® Antimicrobial Protection to safeguard your floors against mold, mildew and odor-causing bacteria. Easy to roll out, attach and cut for fast installation,Premium cushioning makes the floor softer to walk on,Reduces noise and sound transmission between floors with a Sound Transmission Lost Test (STC) rating of 67 and an Impact Sound Transmission Test (IIC) rating of 68
by|May 6, 2022
1 found this answer helpful
Q:When installing this as a floating floor, would 1/2? or 3/4? quarter round be recommended based on the expected expansion/contraction?
by|Nov 7, 2021
1 Answer
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A: 3/4" quarter round is recommended.
by|Nov 9, 2021
1 found this answer helpful
Q:Is there a maximum length or room size to float this? I have a room that's 55-feet long and I want to know whether I can run the floor continuous end-to-end or if there needs to be some kind of break/divider/threshold in the middle.
by|Nov 7, 2021
1 Answer
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A: It is recommended to leave 3/8" expansion space for spans up to 24'. Above 24' you should either install a T-molding across thewidth of the room, archway or use an additional 1/4” expansion for each additional 12 linear feet.
by|Nov 8, 2021
Q:We have a subfloor that is 7/16? plywood with 3/4? particle board on top of it. Can we do a nail down installation?
by|Nov 6, 2021
1 Answer
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A: Thank you for your recent inquiry with The Home Depot. If you look on our website under product overview you will see info and guides, under the installation guide is where you will find how to install as well as the subfloor requirements. We appreciate your business and look forward to serving you in the future.
by|Nov 7, 2021
Q:what percent of boards are full length
by|Oct 24, 2021
1 Answer
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A: These floors may contain lengths between 12" and 46 1/4". They are packaged at random, so there is no set percentage of lengths. You may see cartons with predominantly full length boards or a mix of lengths, so it is recommended to work out of several cartons at a time to incorporate these varied lengths as you encounter them.
by|Oct 25, 2021
Q:Can I lay this over linoleum flooring? How about concrete slab in basem*nt?
by|Jun 5, 2021
3 Answers
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A: If the linoleum is secure and level, yes you can install this flooring over it with an underlayment. Yes, this flooring is ok to put on concrete slab (below grade) again with an underlayment.
by|Jun 5, 2021
1 found this answer helpful
A: Answer 2 first is yes. That is how i did it. However i put down an underlayment first. Helped with insulating cement slab and helps with noise. As 4 a basem*nt if it is dry you would b ok with an underlayment for moisture wicking and warmth. But engineered flooring cant get wet the grain will raise.
by|Jun 5, 2021
A: This floor may be laid over a single layer of existing non-cushioned linoleum, insuring that the linoleum is well bonded and in good repair. It is also approved for below grade (basem*nt) installations.
by|May 22, 2023
Q:1- Do I need underlayment over existed linoleum? I will install it in my kitchen, dining area, and hallway. My existed flooring is in good shape.2- Also, do i loose the factory warranty If i choose to nail it over my existed flooring?3- Do you recommend nailing or floating?4- Do you recommend using glue adhesive even after the first row?
by|May 29, 2021
4 Answers
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A: Yes, an underlayment is needed. I think its required by the factory, its easy to install and not very expensive. Check my answer by reading the factory recommended installation. The flooring is free floating and not nailed down. I used no glue or nails. Its nice looking decent flooring for the money. It is easily scratched but higher end floor costs a lot more. Good luck!
by|May 30, 2021
1 found this answer helpful
A: Yes, it would be best if you would.
by|May 31, 2021
A: Yes you do an underlayment over existing flooring. I would not nail this flooring since it is designed to be a floating floor. I use glue adhesive on every row with great results.
by|May 30, 2021
1 found this answer helpful
A: I like using inderlayment it helps suppress noise when u walk on the wood. In my casr i had a cement slab with linoleum on it so underlayment helped with warmth also. As4 gluing in one room i glued both first few rows and last few rows. If u glued it all if a board got damaged u would have a real job 2 remove it and replace it. Wood likes 2 expand and contract so i wouldn't nail.
by|Oct 9, 2021
1 found this answer helpful
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Installation Location | |||
|---|---|---|---|
Above Grade/Concrete Subfloor, Above Grade/Wood Subfloor, Below Grade/Concrete Subfloor, Below Grade/Wood Subfloor | Above Grade/Concrete Subfloor, Above Grade/Wood Subfloor, Below Grade/Concrete Subfloor, Below Grade/Wood Subfloor | Above Grade/Concrete Subfloor, Above Grade/Wood Subfloor, Below Grade/Concrete Subfloor, Below Grade/Wood Subfloor | Above Grade/Concrete Subfloor, Above Grade/Wood Subfloor, Below Grade/Concrete Subfloor, Below Grade/Wood Subfloor |
Finish Type | |||
Prefinished | Prefinished | Prefinished | Prefinished |
Plank Width | |||
Narrow plank (5 in or less) | Narrow plank (5 in or less) | Wide plank (7+ in) | Medium plank (5.1 in - 6.9 in) |
Veneer Wear Layer Thickness (mm) | |||
2.5 | 2.5 | 2 | 1.2 |
Installation Method | |||
Adhesive | Adhesive | Adhesive, Nail Down | Adhesive, Nail Down |
