How do I set up a Tyndall First Account?
You can set up your Tyndall First account Online, Tyndallfirst.org, or through the Contact Center.
How long does it take for my account to be set up online?
Most accounts are opened online within 2 business days as long as the application is fully completed.
If I already have a Tyndall Checking account can I open a Tyndall First account?
Yes, Log into Online Banking, Click Tools > Forms > under Account Maintenance select Upgrade to Tyndall First Account and complete the form to convert your account.
If I convert my existing Tyndall Checking account, will my direct deposit automatically convert to my new Tyndall First Spending account?
Yes, if your direct deposit is already going into your checking account then it would remain the same.
Why can’t I visit a branch with a Tyndall First Spend account for everyday banking transactions?
To deliver this valuable and free account, we are only able to offer it as an online-only spending account as this account is designed for members that prefer to do their banking online and do not prefer to do teller transactions at a branch.
Can you define what an Online Only account is?
This means you can bank Online, Anytime, Anywhere! We can help you Online or through our Contact Center. This account is not a good fit if your primary banking preference is doing everyday teller transactions in person rather through Online Banking.
Can a Minor set up a Tyndall First Account?
No, you must be of legal age to open a Tyndall First account.
How do I set up my companion promotional Credit Card?
You can apply online at Tyndall.org, or through our lending center at 850-747-4321.
How does the Round up Savings work?
Say you do 2 spending transactions today both totaling .25 cents each, at the end of today we’ll round those 2 spending transactions to $1 each and then automatically transfer the $1.50 from your Tyndall First Spending account into your savings account. Think of it as automatic savings and every transaction is rounded up to help you save for the future.
Can a member opt out of the automatic round-up savings feature?
No.
Can I order checks or get a check?
Yes, you can order through Online Banking as well as use Bill Pay through Online Banking.
When will I get my Debit Card in the mail?
10 to 14 Business days from the time your account is opened you’ll receive it in the mail.
If you need the card quicker, you can order through Online Banking > Tools > Forms > Debit/Credit Card Request. Complete the form and under the “Delivery Type” select Card Fulfillment Center. You can then pick up your debit card the same day you’re notified in Online Banking that your request is completed from the Lynn Haven Card fulfillment center.
*Cards can’t be ordered until the account is funded
When will I receive the cashback every month?
Cashback deposits will be made on the last day of the month and posted into your Tyndall First Spending account on the last day of the month for that month’s activity.
If I can’t go to a branch, how do I make cash deposits?
You can make cash deposits at any Tyndall ATM.
How much can I earn in cashback?
1 % cashback up to $5,000 in debit card purchases spent each month with a maximum of $50 per month or $600 per year.
How does the Worry-Free from Overdraft: Fee Free Courtesy Pay up to $200 work?
We’ll cover your point of sale transactions up to $200 negative with no fees. If you have a linked overdraft source such as your savings account or Tyndall Credit Card and you don’t have funds in your Tyndall First Spending account, Tyndall will look to that overdraft source first and if no funds are available you can go negative up to $200 with no fees.
Example: You have $100 in your Tyndall First Spending Account and $50 in your Savings Account and you go to the ATM and withdraw $350 from your Tyndall First account it will withdrawal the $100 from your Spending account, and the $50 from your savings account, and the $200 Fee Free Courtesy Pay will cover the additional $200 with no fees.
When does the Worry-Free from Overdraft: Fee Free Courtesy Pay up to $200 start?
31 days after your account has been opened.
How does getting paid early work?
After your recurring direct deposit has been established we’ll deposit your paycheck 1 business day early *Restrictions apply; Available for most employers.
Example: You typically get your payroll deposited on Friday, with getting paid early, Tyndall will deposit your payroll on Thursday so your funds are available early.
